Who is the most appropriate professional for your care?
Please consider what the best options for your healthcare are, based on the urgency of your condition and nature of your ailment.
Did you know that your local pharmacy can help you with a lot of minor ailments; and a lot of treatments are covered by the NHS Pharmacy First.
Need to speak with someone when the surgery is closed?
Call 111
Call 111 when we are closed to speak to an NHS professional on any urgent health or medical issue.
Calls are free from landlines and mobiles.
If you have an emergency please call 999
Get immediate help from your local pharmacy
Visit a pharmacy for healthcare advice without an appointment
Your local pharmacist is able to help with minor cuts, sprains, aches and pains, colds and flu, headaches, rashes, cystitis, emergency contraceptive (most pharmacies now offer this service) and other common conditions.
No appointment is necessary and your local pharmacist is open late, is available at weekends and many public holidays.
Get help & advice for musculoskeletal disorders
How this Service Helps
The helpline is operated by the Musculoskeletal Advice and Triage Service (MATS) and is provided by fully trained call operators, nurses and physiotherapists.
This service can help by:
- finding out if you need to see a doctor
- providing key information and advice to help with your problem
- referring you to a physiotherapist or podiatrist if you need it
They can’t:
- arrange home visits – this should be arranged by your doctor
- book and manage your physiotherapy appointments
Call 0800 917 9390 (9:00am to 5:00pm, Monday to Friday).Calls are free from landlines and mobiles.
Get immediate help for minor injuries
Use your local minor injuries unit if you need medical treatment or advice which does not need a visit to A&E or a medical appointment.
Some examples of problems they deal with:
- sprains and strains
- suspected broken limbs
- minor head injuries
- cuts and grazes
- bites and stings
- minor scalds and burns
- ear and throat infections
- skin infections and rashes
- eye problems
- coughs and colds
- feverish illness in adults
- feverish illness in children
- abdominal pain
- vomiting and diarrhoea
- emergency contraception
Have you tried self-care?
A range of common illnesses such as cold and flu and minor injuries can be treated at home simply by combining a well-stocked medicine cabinet with plenty of rest.
Examples of the ailments best treated by yourself are:
- Upset stomach
- Grazed knee
- Common cold
- Sore throat
- Headache
- Colds & Flu
There is a wide variety of helpful Self Care information and resources which could help you to treat your illness without the need for an appointment:
Arrange an appointment with a nurse practitioner
The Nurse Practitioner is usually able to assess the situation and in some cases will organise initial blood tests and other investigations prior to arranging a follow up appointment with your doctor.
The nurse practitioners complement the service that we offer to you, our patients. Please be assured that a doctor’s appointment will always be available should you prefer but you may get an earlier appointment if you opt to consult the nurse practitioners.
See a Nurse about: blood pressure checks, back pain, chest infection,cough and cold, rash, sore throat, urine infection, cervical smears, dressings, family planning advice, contraceptives, minor injuries and ailments, immunisations, diabetes management, asthma care, COPD (heart) care, smoking cessation, free health checks for 40-70 year olds, travel advice,removal of stitches and clips etc.
Call the surgery to arrange an appointment with a nurse and you may be seen more quickly:
Need medical advice or treatment from one of our doctors?
Some patients, often those with complex and long-standing medical problems, may need an appointment with a doctor.
Call the surgery to arrange an appointment with a doctor:
